Shipping Policy

Shipping Policy 
Thank you for visiting and shopping with Socket Shield. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment cost

USPS Priority Mail

2-3 business days

$ varies by zip code

USPS Priority Mail

1-2 business days

$ varies by zip code

 

 

 

 

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses 

Socket Shield ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & order tracking 

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

Customs, duties and taxes 

Socket Shield is not responsible for tariffs, taxes or customs fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

Socket Shield is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy 

We currently do not ship outside the U.S.

 

Warranty and Returns 
Return Policy

To be eligible for a return, your item/s must be unused, in the original packaging and in a resell-able condition. To arrange a return please submit a request with your original order number and reason for the return. We will email you a return number and details on where to send the returned item/s. Unfortunately, Socket Shield will not cover the cost of return shipping. 

Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.

Shipping costs are non-refundable. When returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund returned orders which we don't receive. 

Warranty

Socket Shield warranty obligations for the product you have just purchased (the "Product") are limited to the terms set forth in this document. Socket Shield warrants the Product against defects in materials and workmanship for a period one (1) years from the date of original purchase ("Warranty Period") when the Product is purchased through an authorized reseller. If a defect arises and a valid claim is received by Socket Shield within the Warranty Period, at its option, Socket Shield will repair the Product or exchange the Product with a functionally equivalent new product. Socket Shield warrants repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes Socket Shield property. When a refund is given, the Product becomes Socket Shield property.

Exclusions and Limitations

Socket Shield limited warranty applies only to the Product when purchased through an authorized reseller. The warranty does not apply to any non-Socket Shield product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-Socket Shield product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.

No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Socket Shield specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Socket Shield cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No Socket Shield reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Damages Limitation

To the maximum extent permitted by law, Socket Shield is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the Socket Shield product.

Consumer Protection

For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Socket Shield liability is limited, at its sole option, to replacement or repair of the product.

Obtaining Warranty Service

If you wish to make a claim under this warranty with respect to the Product, please submit a claim.

 

Disclaimer

The information provided by Socket Shield (“we,” “us” or “our”) on www.socketshieldusa.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

To the full extent permissible by law, Socket Shield disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Socket Shield will not be liable for damages of any kind arising from the use of any of the services, information, content, products, or other services included on this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages unless otherwise specified in writing. 

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.